Privacy Policy

This policy provides you with information about how we collect and process your personal data, and measures we have implemented to manage your personal data, to protect your privacy and to comply with the Privacy Act 1988, the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (“Act”), the Australian Privacy Principles and the General Data Protection Regulation (GDPR) in the EU.

This policy gives a broad overview of our policies in relation to privacy but if you require further information about your personal data, you are welcome to contact us.

You can access our Privacy Policy for Clients here.

Who we are

The data controller is DKAB Pty Ltd ACN 107 063 990, trading as Kate Swann Psychology ABN 70089366381, in this policy referred to as “our”, “us” and “we”.

www.kateswann.com.au (“website” or “site”) is owned and administered by DKAB Pty Ltd ACN107 063 990.

What we collect

We may collect the following types of personal data:

Name

Email address

Address

Phone number

Business name

Username (if you create an account)

Data you provide directly to us via email, messenger, or on our website

IP address, browsing history, device type, length of sessions and pages you visit

We DO NOT collect:

Financial information (all payments are managed via Halaxy)

Passwords

IP addresses of general website users

What we use your data for:

Provide you with the services you have requested

Send you communications in response to your enquiry, or relevant information to assist you with your needs

Personalise your experience on our websites

Analyse your behaviour to improve our website, services and communications

Administer our websites and business.

Contact Forms

If you complete a form on our website, we collect the information you have provided.

Unless stated on the form, we do not use your personal information for any purpose except replying to your request.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics to track visitor sessions and provide analytical statistics to us in order to improve our services to you. We have chosen to make IP tracking anonymous, meaning that we do not record your IP address.

Who we share your data with

We do not share your personal data with any third party, except for selected service providers we have hired to assist us in providing services to you, such as IT software and administration. We require all third parties to meet the same or higher data protection standards as we uphold ourselves.

How we protect your data

This website uses secure encryption technology to protect the collection and storage of your data.

All third party applications that hold your personal data have been assessed for security measures and deemed to either meet or exceed the standards we require.

Third party applications we use that might hold your data include:

Squarespace

Halaxy

Contact information

If you have any queries about our data collection and processing, please contact us.