Website Terms & Conditions

By accessing this site, you are accepting the terms of its use as set out below. If you do not agree to the terms you must not access or use the site.

We reserve the right to change the terms and privacy policy at any time without notice by publishing those changes on the site. Your continued use of the site or ordering of products or services from us after any changes to the terms have been made and published indicates your acceptance of those changes.

Intellectual property

All material on our site is owned or licensed by us. Information from a third party may be the subject of copyright. You may not adapt, sell, download, reproduce, publicly display, publish, perform, or otherwise publicly make available any part of our material without our written permission.

Governing Law

The laws of Victoria, Australia govern this site.

Use of this site

You may only access our site for lawful, personal and non-commercial use and you agree that that you will not modify, copy, republish, or distribute any content on our site unless authorised in writing by Kate Swann Psychology.

You are only eligible to access and use the site if you are over the age of 18 years. Any person under the age of 18 years may not purchase goods and services from this site.

Information on our site

We derive our information from sources we believe to be accurate at the date of publication. We reserve the right to update information at any time. Kate Swann Psychology reserves the right to edit, delete or suspend any content, product or service available through this site at any time.

Disclaimer

The material on this site is of general comment only and neither purports, nor intends to be specific advice. Readers should not act on the basis of anything in this site without taking appropriate professional advice with due regard to their own particular circumstances.

Kate Swann Psychology, its officers and employees will not be liable whether in tort, pursuant to statute, common law or otherwise for any injury/and or damages suffered by anyone as a result of reading material on our site or any other sites and/or from any use or operation of any products, methods, instructions or ideas contained on this site

Every attempt has been made by us to provide acknowledgement of the sources used for the materials on this site.

We do not guarantee that access to the site will be uninterrupted.

 

How to seek professional help

If any of our material distresses you or if you find any of our material distressing please call Lifeline on 13 11 14 or see your doctor.

 

Coaching Terms & Conditions
This Coaching (“Service”) Client Agreement (“Agreement”) is made between (“you” or “your” or “client”) and Kate Swann Psychology ABN 70089366381 (“Company”, “I” or “we”).

Unless otherwise agreed by the Parties, a Party must not disclose the terms of this contract or anything related or connected to this contract to a third party unless the other party has agreed via written consent.

This agreement is not intended to create a partnership, joint venture or agency relationship between the Parties.

You have relied entirely upon your own enquiries and inspections of engaging with Kate Swann.

Neither party shall be liable to the other for any loss of income or contracts, loss of profit (direct or indirect) or for any incidental, indirect, special or consequential loss or damage arising out of or in connection with the agreement.

Our agreement is for the term stated on the coaching package you enrolled in.

A grace period of up to 4 weeks is provided to allow for any circumstances out of your control that resulted in you needing to delay your session schedule.

Any sessions that have not been completed at the end of your coaching program, plus the 4 week grace period, are forfeited.

Recordings are provided for your private records.

Communication timeframes

Kate Swann will endeavour to reply to all emails within 48 hours with the exception of weekends in which Kate reserves the right to wait until Monday to reply. Should your email be received after 3pm (Australian Eastern Standard Time) it may be the next day before you receive a reply.

Conflict resolutions

Should you find yourself dissatisfied with any part of the Service, you agree to raise it with Kate immediately so the issue can be addressed. Providing a service that you are happy with is extremely important and honest feedback and/or concerns are welcomed.

Service

Service is provided in line with the offer you have been provided. Should your needs extend outside of the service scope, Kate will inform you in writing.

Privacy

I respect your privacy and will keep all details of our discussions confidential unless agreed between both of us. I shall not, either directly or indirectly, communicate or disclose, make available to, or use for my own benefit or for the benefit of any other person or entity your ideas, know-how, business practices, concepts and techniques, plans, trade secrets, and other confidential and proprietary information (collectively, “Confidential Information”). You agree to respect and keep confidential the Confidential Information of the Company.

Copyright and Intellectual Property Rights

You agree that you will not share, resell, repurpose or pass off as your own, any of the knowledge, templates, tools or training advice provided by Kate Swann through any courses, programs or private coaching. Kate Swann retains all rights to the content she provides.

Opinions

The techniques and advice given either verbally, written or described in accompanying material represent the opinions of Kate, based on her experience.

Kate expressly disclaims any responsibility for any liability, loss or risk, personal or otherwise, which is incurred as a result of using any of the techniques, strategies or recommendations suggested herein.

Payments, Cancellations and Refunds

Payments are made in advance and non-refundable, except if a guarantee has been given and duly complied with. Special circumstances may attribute a cancellation, however no refunds will be provided - except according to any guarantee terms on the offer you purchased.

Payment Plans

Payment plans are provided for ease of cash flow. If you select a payment plan, you acknowledge that you're committing to pay out the full amount, regardless of whether you complete the content.

Payments are made in advance, and via subscription payment from your nominated credit card or account. You are responsible to ensure your card is current and to update the details for any expired card before the next payment.

After 1 failed payment, Kate Swann reserves the right to terminate your access, if the outstanding payment is not resolved within a reasonable timeframe.

Elevate and Relational Training Terms & Conditions

Training sessions and coaching calls are delivered live. Times and dates are selected to suit the majority of members and are regularly reviewed with feedback from the group. You acknowledge that these dates may not always suit you and that the recordings are available for you to access afterwards.

A private Facebook Group is provided for support and collaboration between members. Should you act in a way that is discriminatory, hateful, inappropriate or offensive, I reserve the right to terminate your program access immediately. Your access to the portal will be removed and payments will be cancelled, however there will be no refund for the current month, or previous months.

Elevate and Relational Training online content and Facebook Group is 'lifetime access' (see below).

Lifetime access meaning

You acknowledge that 'lifetime access' means the period of time the program is in existence and available for purchase, including updates. Should the Company decide to close a program, access may be discontinued. In the event the Company ceases to trade, all program access will be discontinued.

 

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AGREEMENT

Both the Client and Company have reached an accord in all the terms of this Agreement. The parties acknowledge that this Agreement expresses their entire understanding and agreement, and supersedes all proposals, oral or written, and all communications between the parties relating to the subject matter of this Agreement and that there have been no warranties, representations, understandings made by either party to the other except which are expressly set out in this Agreement.

Kate Swann has made every effort to accurately represent the Services and its potential. The testimonials and examples used are not intended to represent or guarantee that anyone will achieve the same or similar results.

During the Term of Agreement and thereafter, you agree to take no action which is intended, or would reasonably be expected, to harm the Company, its shareholders, officers, directors, agents, employees, contractors, or clients, including other clients, or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity to the Company, its shareholders, officers, directors, agents, employees, contractors.

You agree that Company’s liability under this agreement is limited to the amount you have paid to Company.

This Agreement is formed in Australia, the principal place of business for Company and this Agreement and the rights of the Parties to this Agreement shall be governed by the laws of Victoria. The parties to this agreement submit to the jurisdiction of the Courts of Victoria and the laws from time to time in force in that state.

In the event of a dispute filed in court, the prevailing party shall be entitled to recover from the non-prevailing party all of the attorney’s fees and costs incurred during the litigation.

This is the entire agreement between you and Company; it supersedes all other negotiations and discussions prior to the execution of this agreement. You agree that no other representations have been made by Company to induce you into entering into this agreement and no modification to the terms of this agreement shall be effective unless in writing signed by both parties.